Most orders are processed within 1-2 business days after placing the order. Delivery time will vary depending on your location, the carrier used by the licensed retailer who processed your order, and external factors that impact shipments.

We’re so sorry to hear that! Although most orders are processed within 1-2 business days, there may be occasional delays depending on product availability. Your order confirmation email contains a tracking link that has up-to-date information on where your order is at any given moment. Feel free to reach out to us at contact@passionspirits.com if you have any questions about your order.

Please email contact@passionspirits.com right away! Be aware if your order has already been confirmed by a retailer, we cannot guarantee they will be able to cancel your order.

If the provided delivery address is incorrect, if you refuse delivery, or if delivery is not successful after the final delivery attempt, we will refund you minus any restocking fees incurred. We reserve the right to withhold the shipping costs in addition to the costs of the shipment's return from the refund.

All payments are processed by our ecommerce fulfillment partner, Passion Spirits.

Please email contact@passionspirits.com right away! Be aware if you’re reaching out longer than two hours after your order has been placed, or you’re looking to change your address to a different state, we cannot guarantee that they will be able to satisfy your request.

Questions about the Terms of Service should be sent to us at hello@ncnean.com.